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Matchbook review by real players

United Kingdom
  • Reliability

Quite a good online bookie but site very clunky and slow.

Quite a good online bookie but site very clunky and slow.

But more important is: They newly added United Kingdom to be one of their restricted countries on 18/02/2020

So I am stuck, Still trying to withdraw my money.

United Kingdom
  • Odds

I find Matchbook incredibly easy to use…

I find Matchbook incredibly easy to use and have the most rewarding promotions around.

Sponsorship & Partnership Shirt sponsor of Championship side Brentford FC
CEO Mark Brosnan
Established 2004
License United Kingdom
Payout 2
Max. profit 250000
Min. Deposit 0
Min. Withdrawal 0
Additional Info.

Matchbook Payments

Method Min. Max. Deposit Time Fee
Visa €28.24 - Instant Free of charge
MasterCard €28.24 - Instant Free of charge
Neteller €9.41 - Instant Free of charge
Skrill €9.41 - Instant Free of charge
Paysafe €4.71 - Instant Free of charge
Method Minimum Maximum Withdrawal Time Fee
Visa €9.41 - 2-5 days Free of charge
MasterCard €9.41 - 2-5 days Free of charge
Neteller €28.24 - Up to 48 hours Free of charge
Skrill €28.24 - Up to 48 hours Free of charge
Show all ()


  • Mobile application is good and smooth
  • Lay betting available
  • Huge odds on major sports
  • Easy to navigate and friendly users website


    • They newly added United Kingdom to be one of their restricted countries on 18/02/2020
    • Limited betting markets
    • Νο live streaming
    • Average live betting
    • Few available languages

Matchbook Expert review

Score by Mohammad bin Salman
  • Reliability
  • Casino Games
  • Payment
  • Bonus
  • Support
Rating by Mohammad bin Salman

Mohammad bin Salman

Syrian Arab Republic
7 months ago

An introduction To Matchbook

Originating in 2004 as a betting exchange site for American players, Matchbook expanded globally in 2012 as the company relocated to Europe. It possesses licenses from the UK Gambling Commission and the Alderney Gambling Commission. As these major organizations regulate Matchbook, it is safe to say that the betting company is quite authentic and trustworthy.

They act as a sponsor for Brentford, an English Championship side and has also sponsored a wide range of different events including Quarter Goodwood Festival and many horse races throughout the UK.

The company uses the SSL protocol technology to encrypt data and all information regarding the site and its players and this technology prevent your information from getting exposed to the wrong people. The is a highly dedicated and skilled team that watches out for any illegal activities and resolves any such threats and intrusions.

The brand is thoroughly tested by third parties and fully secured via a firewall that does not let the system be vulnerable to any hackers. Hence, in terms of safety and security, you can trust Matchbook completely as they are offering extremely reliable services, for sure.

It is predicted that Matchbook will become one of the leading sportsbooks in the future, however, how does it match up against other large companies in the industry. Here is our experience of the various betting features of the site.

Mobile Apps at Matchbook

The Matchbook application is available in both major mobile operators, iOS and Android. It is easy to navigate and provides all the same services as the website. It contains all the important information and has a stylish, attractive outlook.

To install the Matchbook app for Android devices:

  • Create an account at which is the official website
  • Go to your device’s security settings and allow downloads from unknown sources.
  • Go to the Matchbook site and search for ‘Mobile Applications’- locate the android icon or android download link and click on it.
  • Once the download completed, go to My Downloads in your phone’s files and install the Matchbook .apk file.
  • The installation process will begin. As soon as it is finished, launch the app, log in to your account and start betting.

To install the Matchbook app for iOS devices:

  • Create your account at Matchbook’s website
  • Open the App Store on your iOS device.
  • Search for the Matchbook Exchange app
  • Click the download button
  • Once the download is complete, the app will automatically install
  • Launch the application, log in and start enjoying your favorite games.

Outstanding and refreshing desktop site

Being a new and innovative company, Matchbook have an amazing desktop website, with a sharp yet sleek design that catches the eye of anyone on the site. Here are the main pros of the site.

  • The interface is easy to follow and runs smoothly
  • Fantastic format which allowed finding certain features fast and simple
  • A 2% commission for new players on the site

On the other hand, there was also a few issues to the site. 

  • An annoying pop up every time we logged into the sportsbook
  • Pop ups slowed down the site

Overall, even when considering these issues, the site itself was outstanding for a new entry to the market and allowed us to bet with ease. 

A wide range of popular sports to choose from

The sports betting available on the site itself is good, with over twenty different sports to choose from. These include the biggest sports such as football, horse racing, tennis, cricket, with a wide number of different markets within each sport. There are also non-sport options to bet on, including movies and awards such as who will win a Grammy, who will be a runner up and who will win the Oscars.

There are also a number of Asian Handicaps available which provide players with the opportunity to give a tea one virtual goal before a game starts, in order to enhance the odds. 

For example, you could give West Ham 1 virtual goal against Arsenal at the very start of the game, which would require Arsenal to score 2 goals in order to secure a win. This feature was particularly exciting for us and could be applied to a wide number of different football matches. 

Another fantastic feature that was available on the site was Acca bets. Acca bets are a fantastic way to make big winnings with very small investments. Although they may appear complex at first, they were very easy to use and provided us with hours of fun betting on different football markets. The way they work is that the stake of your first selection is staked on a second. This can be stacked up in a way to produce large winnings from only £1. 

For example, if we bet £1 that Liverpool would beat Norwich City in their next game, followed by City Beating West Ham, Our £1 could win us around £80. This can be done multiple times to turn a single pound into much larger winnings. However, you must win all of your bets in order to win the Acca, if you lose or draw a single bet then you will lose. 

Limited in-play betting

On the other hand, there were some cons to the market. Firstly, in-play bets were fairly limited as a whole. 

There were many different options available for the larger football markets, however when it came to other sports, we could only find the typical bets such as the match winner and points scored, nothing particularly exciting or new. This was a major let down, as we expected much more from a bookmaker with a very good reputation.

In addition to this, the company also recently doubled its commission from 2% to 4%, which was extremely deceptive of its customers. Whilst the company stated that they had a banner on the site, it was unavailable on the app which left many players confused or simply unaware of the changes. 

In our opinion, this was poor business and could potentially damage their reputation should they make such a move again in the future. We would recommend that you keep an eye on the site to watch out for such differences. Although, this rate is still significantly lower than some other bookmakers in the industry, for example Betfair, who have a starting commission of 5%. 

No live streaming services

As of currently, there is also no live streaming services available on the site. This was a major downside considering the in-play bet market was already poor. For better in-play services, we would highly recommend Bet365, who have an extensive range of live streams from leagues all over the globe, as well as fantastic in-play betting options. 

Efficient Banking Methods but limited deposit methods

Matchbook offers a somewhat limited number of popular deposit methods. We had the option to  deposit funds into your account via major credit and debit cards, popular e-Wallets Neteller and Skrill as well as bank transfer via PaySafeCard. However, there were no charges for deposits or withdrawals which making the banking experience smooth and pleasant as a whole. There is a pending wait period for withdrawals of up to 72 hours which is pretty average for the industry as a whole and did not cause too much trouble. 

Customer Service

The Matchbook customer service was easy to use, with good service over the phone and via chat. They could be contacted on 0203 642 6867 or emailed using [email protected].

There was also a live chat feature available from 9:00am to 3:00am GMT+0.00. Monday to Sunday which was a minor downside as the chat was not available 24 hours. 

We hope that in the future the company choose to invest further in their chat, as this will help them to provide a well-rounded customer service experience.

Matchbook Homepage Screenshot
Matchbook live casino Screenshot
Matchbook casino Screenshot
Matchbook podcast Screenshot

Matchbook FAQs

With Matchbook you can contact with:

- Phone number: +44 203 6426867

- e-mail: [email protected]

- You also can contact their Live chat, it is available from 8:00 to 1:00 to help you immediately

Matchbook offers a welcome bonus, intended to draw more clients. The Matchbook bonus for joining is now € 30 bets. It made up of a back bet of € 15, and a lay bet of € 15, which you earn on your first deposit.

There are 5 simple steps to deposit your funds:

1. You sign in your Matchbook account, or register your account if you have not had before

2. Enter the bonus code for the Matchbook if you want to receive the signing up bonus.

3. In the top right corner of the Matchbook page, click on the Deposit button.

4. Click the Matchbook deposit option you'd like to use, and the sum you'd like to deposit.

5. Send your deposit, and make sure your Matchbook account receives the funds.

Matchbook's available currencies for play are American Dollar, the Euro, the Australian Dollar, British Pound, Canadian Dollar, and the Hong Kong Dollar. For customers who do not have these currencies, it is possible to swap your local currency for those currencies to enable you to play at Matchbook.

Once players build a Matchbook account, they will be asked to include a number of different documents that will help verify the identity of a player, to make sure they are eligible to play at Matchbook.

Customers must show one photo identifier and a document confirming their address. Image verification documents can be a passport, driver's license, or national ID card, while the address evidence can be a tax or utilities bill.

Players can email and fax these documents to Matchbook, or send them via postal mail.

The minimum/maximum options can be different that depends on the payment methods. You can have a look at the payment methods below to see the minimum and maximum of them:

  • Debit cards: £5 - £20000
  • Neteller: £10 - £37500
  • Skrill: £5 - £25000
  • Bank Transfer: £5 - £750

The amount of odds available at their platform is extremely second to none. The odds available even go up close to the elusive 99 percent that many other bookmakers can't even reach.

  • Football: 98.63 - 99.99%
  • Cricket: 92.92 - 97.94%
  • Snooker: 94.83 - 96.11%
  • Boxing: 94.70 - 96.61%
  • Horse Racing: 96.40 - 98.77%
  • Ice Hocket: 94.36 - 96.37%

Sadly, you'll be disappointed if you're searching for live streaming of some sporting events live on the website. This is a huge disappointment, they have not offered the opportunity to live stream. Maybe they will give you the ability to do this in the future, as the exchange develops.

They can cancel your request before it is processed. You can contact Matchbook Customer Support on Live chat or by email via [email protected] so they can assist you. Please bear in mind that cancelation will not be possible if their payment department has already approved the transaction.

They can cancel your request before it is processed. You can contact Matchbook Customer Support on Live chat or by email via [email protected] so they can assist you. Please bear in mind that cancelation will not be possible if their payment department has already approved the transaction.