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Casumo review by real players

United States
  • Support

Very poor customer experience and dismissive response

Very poor customer experience and dismissive response from this dubious company...placed bets online, via my longstanding account with Boosts available and applied but then did not appear as boosted bets.

Spent 36 minutes on a call whereby the operative eventually acked me send a screenshot to prove my case!!! Then she terminated the call whilst I was speaking. Approach this company with extreme caution or you will almost certainly be ripped off!

  • Payment
  • Support

The payment takes far too long

The payment takes far too long. Nothing happens for at least 2 days and then on the third day if you are lucky you can press the button for the fourth day, so you will arrive on Friday or Monday for almost 7 days. This is very bad.

  • Payment
  • Support

Everything at Casumo went perfectly

Everything went perfectly. Played there for the first time, won properly and got paid 2 days later. (Won Saturday and already paid on Monday). The customer service was also very friendly and helpful. I can only recommend, always happy.

  • Payment
  • Reliability
  • Support

Casumno didn’t check my son’s personal information?!

My son 12 years old registered there, without ID check, without proof of age and gambled away 1,600.00 €, Casumo was approached and all guilt was dismissed, I just spoke to my lawyer and mail to the Bildzeitung goes out with proof tomorrow !! FRAUD!

  • Payment
  • Support
  • Reliability

Casumo always asked me to play with real money

 Have a look at my rating from November 26th, 2019

Nothing has changed on the CASUMO side since then. How long do you want to hold my money? In six months I will be 73 years old and I do not understand Casumo simply to steal me 1000 euros. I will not send account statements anymore I gave them a look. What good is the insurance for me, that it doesn't do nonsense?

Ultimately, Casumo made me a player. First I played without money and I was constantly being asked to play with real money, which I did and so I became a player. Thank God I'm away from it. I don't play in any casino I am thanked Casumo for that, but it was expensive weaning, after all, a thousand euros.

CEO Shelly Sutter-Hadad
Established 2012
License Malta, United Kingdom
Platforms Desktop Mobile iOS Android
Payout 1
Max. profit 100
Min. Deposit 10
Min. Withdrawal 10
Additional Info.

Casumo Payments

Method Min. Max. Deposit Time Fee
Visa €10 - Instant Free of charge
MasterCard €10 - Instant Free of charge
Neteller €20 - Instant Free of charge
Skrill €20 - Instant Free of charge
Paysafe €10 - Instant Free of charge
MuchBetter €10 - Instant Free of charge
Method Minimum Maximum Withdrawal Time Fee
Visa 10 - Instant Bank Charges
MasterCard 10 - Instant Bank Charges
Neteller 20 - Instant Bank Charges
Skrill 20 - Instant Bank Charges
Paysafe 10 - Instant Bank Charges
MuchBetter 10 - Instant Bank Charges
Show all ()


  • Withdrawal time frame is fast, roughly within 0-72h


    • Multiple restricted countries
    • No phone support

Casumo Expert review

Score by Eduardo Ramos
  • Reliability
  • Casino Games
  • Payment
  • Bonus
  • Support
Rating by Eduardo Ramos

Eduardo Ramos

United Kingdom
7 months ago

An Introduction of Casumo

Casumo is one of the best online gaming platform that welcomes anyone to play. From the year 2012, Casumo started as a casino only is supposed to be the best betting site in the UK. Since 2019, they decided to launch its sportsbook. Casumo’s new sportsbook has been accepting new customers since December 20th, 2019, although Casumo officially announced the launch this year on January 6th.

The betting brand’s new sportsbook is its latest try to build its reputation in the UK’s sports betting market.
On June 28th, 2019, Casumo decided to go on a contract of two-year sponsorship deal with Reading F.C. The partnership  which emphasize and recognise Casumo as part of the UK’s sports scene, showcasing the brand to a new audience of fans.

Right after its new sportsbook launch, Casumo became a sponsorer of the Reading football team, hey engage the sponsorship by participating in a number of activities.For example.  On Boxing Day, it provided Reading fans with a matchday bus to the sporting venue and many other activities as well.

The sportsbook is really easy to use and navigate, Casumo’s new UK sportsbook is trustworthy. The brand is fully licensed by the UKGC and is regulated and adheres to British gambling laws. Payments made through the app and the website are 100% secure which are rapid regarding both withdrawal and depoit. The sportsbook does not require any deposit fees. Customer Support is always available and is available 24/7.

On hearing about the Casumo for the very first time, you might be confused with its services as it is a new sportsbook. But now, to be honest, I found it as the best and exciting playing platform. Nowadays, the majority of us believe in fun playing games and search for innovative activities to spare our time. Herein, Casumo is one of the platforms that surely fulfill the need for fun and joy.

As you know that gambling deals within uncontrollable limits, but here Casumo has a solution for this. Herein, all the games have clear guidelines to make you play responsibly. So, this is how you can control yourself from playing too much. Sounds cool!

Highlights about Casumo sportsbook

1. Mobile-Friendly - The very first edge for the best betting site in the UK is mobile friendly. You can easily play and get entertain via Casumo by using your smartphone. Additionally, you have the facility to win rewards by downloading a Casumo mobile app. Like this sports site, many competitors are also offering a mobile app that reflects tough competition.

2. Safe Site - If we talk about the safety and reliability of, there is no confusion with the authorities and registration of this betting site. Without any doubt, the UK Gambling Commission found this site as completely safe, for global use.

3. Best games - Besides this, do you have any idea what’s best even after? The facility of best games with the highest payout. How can one forget that bingo factor!  

Sports Betting

No one can deny the fact that makes sports betting easy yet simple. Via this betting site, you can easily bet on your favorite sport anytime, via any gadget. There is a list of betting options with variety like:

• Olympic and championship events
• American football
• Athletics
• Australian rules football
• Badminton
• Baseball
• Basketball
• Beach volleyball
• Boxing
• Cricket
• Curling
• Cycling (road and track)
• Cyclocross
• Football
• Golf
• Handball
• Trotting
• Ice hockey
• Motor sports
• Netball
• Pesäpallo (Finnish Baseball)
• Rugby league
• Rugby union
• Squash
• Speedway
• Surfing
• Swimming
• Tennis and racket sports
• Volleyball
• Winter sports
• Mixed martial arts
• Snooker
• Darts

Betting Odds

Generally, the betting odds have two major purposes – one is to calculate the payout of players, and the second one to predict the winning chances. This means that the selection of odds in sports betting is imperative to consider. Like any other betting site, Casumo used fractional odds, also known as UK odds. The fractional odds are the most traditional form of odds used in sports betting. If you are also a passionate football player, just consider the football odds and enjoy the game.

This might be amazed you that Casumo has a partnership with leading Football Club. No, you as a player can avail all the facilities and enjoy all the traditions of football games. With an unlimited chance to win the football odds, Casumo online gaming site never misses an option to impress you. The football odds for each game is figured out of 10/11. 

Live Streaming

Are you still searching for any other features provided by Casumo? Here it is! The facility of live streaming just for you. Via the best skrill betting site, the payer may facilitate with band new live studio with the touch of traditional broadcasting. 

Once you create the account on Casumo, get ready to playback to back game. Here, you can play Live with many main sportsbook. But before experiencing the live gaming studio, you need to aware of the steps How to play Live Online Games at Casumo.

Live Betting

As the list goes on! It’s time to have some words on live sports betting. Casumo gives you a chance to catch all the updates of live betting. Even more, you can build your bet with just one click. All you need to do is just create the account and be a part of this amazing betting site.  But be aware of the cons of live betting.

Maybe, you don’t aware of the needs considered while live streaming. Keep in mind that live streaming requires quick action and prompt decision-making ability. Apart from this, it seems excited but yet hard to predict the outcome of the bet. So, be alert with the pros and cons.

Banking Methods offers you impressive deposits and withdrawal options with a well-designed section. The straight forward banking system gives you complete understanding to register yourself. In such a case, if you are short of funds, just click the option at the top left side of the online page. Here, you can have multiple banking systems like Skrill, Neteller, Mobile and Credit, and Debit Cards.      

There might be a limited facility for game selection as leovegas offers their players with some advance features. Via the official betting site of leovegas, you can find the withdrawal facility that is an alarming situation for Herein, the need is highlighted to involve some additional features and make the player more exciting. Despite this, all you need to know is that Casumo cares about players. So, you are always welcome by the best betting site in the UK at any time.

Customer Services

When it comes to discussing the key features of the, you can have the never-ending list. This makes it so clear that the Casumo is unbeatable in terms to serve the players. Believe it or not, Casumo has active customer support that is available 24/7. Plus, there is an easy facility to create the account in just minutes. What’s anyone want more to have complete entertainment. And if in case, you might have any difficulty while creating an account, don’t get panic; one simple call can resolve your issue at a moment.