Novibet Withdrawal Review
Novibet is a newly established online betting site, so it is still early to give its normal overall rating. To accurately gauge its rating, we evaluate platforms that are more than 3 years old. Therefore, when the allotted time is up, we will definitely come back to update and provide fair judgment. During our review, we considered players’ complaints, reputation signals from other review sites and social media, estimated revenue, licenses, the provision of responsible gambling tools, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, payment methods, as well as many other factors. So, if you wonder if this bookie is safe or a scam? Read the full review below to learn more.
As you can see from our review, Novibet is a relatively new online betting site. There are many aspects that we have not been able to explore fully and give a normal rating. Therefore, after 3 years of its operations, we'll review it again and give a normal rating for this betting site.
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Website: English
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Positives
- A multi-lingual website
Latest user reviews of online bookmakers
These people accepted a deposit with terms that there was a 100% bonus. they did not apply the bonus and the cash was spun on slots at an rtp of 39% I asked why no bonus they said Im not verified, therefore THEY BROKE THE UKGC LAWS by letting an unverified player, who could have been a child, gamble. That was 4 years ago, this week they used targeted marketing and emailed ME. They said to come back the bonus was now on the account so I went to look and it was there £125 bonus money HOWEVER, when I went to use it I CANT as Im not verified SO, I had already sent them everything they needed five times, photo i.d. birth certificate, bank details and utility bill. The excuse they use for no verification was my citizen card i.d. which is p.a.s.s. verified and recognised by the UK police and P.S.N.I etc, it is a perfectly legit method of I.D. BUT they said it was unacceptable. only a passport would do. If ANYONE looks on their sign up page and looks at all three i.d. options it is PASSPORT, DRIVERS LICENCE AND I.D. CARD.....they are scamming cheats, their own website says i.d. card but they intentionally block valid i.d. cards!!! stay away from these crooks, they have known thieves as affiliates and marketers on twitch.tv. and they do illegal customer targeting from databases for people they know will deposit and they target problem gamblers with their marketing!!!! it is revolting and disgusting and their licence must be revoked. 11% of all suicide is gambling related and these "people" are targeting vulnerable people, it is criminal and they should be jailed for this scum like behaviour. They are like drug dealers targeting recovering addicts, it is the lowest filth possible.
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Absolutely rubbish gambling site waiting over 2 weeks for a withdrawal keeps saying I will receive email as soon as possible STAY AWAY FROM THIS SITE!!!!
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I can see there have been plenty of negative reviews here about Novibet, and people can only talk about their personal experience.
So far, I have found them to be excellent. I have encountered no problems with them whatsoever. The customer service has been brilliant, emails and live chats have been answered quickly and some minor issues dealt with promptly.
They offer excellent sporting and casino promotions, and all of the free bets and free spins I have qualified for have been paid on time. A recent withdrawal I made went through without delay too.
10/10 so far.
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Another one of those "you win once, you lose for the rest of your time there" types. Customer service is poor like all the others say. Had to verify myself multiple times for no reason. Website buggy, bonuses they try to tempt you with don't even hit immediately like pretty much any other site. Games reliable on other sites seem absolutely destined to fail only on here? Spending £70 in tiny bets and not getting any bonus rounds on slots. It's just miserable. I'm sure if they actually replied to negative reviews they'd whap out that "we're regulated by blahblah" stuff but all I know is, there's luck and there's a stitch up.
I have wasted far too much money here and I won't any longer.
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So, they send you offers like “bet £30 on Man City match, get £10 freebet to use on any other”
So, you do the £30 bet, freebet now credited. Query it:
“Ah you used the enhanced odds, so you’re not eligible”
Despite the enhanced odds being less than other bookies.
Basically, they wriggle out of paying any offers. Glad I spanked them and got my money in my bank though, won’t touch these rogues again
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I would -10 if I could. Happy to take your deposit account fully verified then boom when you want to withdrawal they want "more information" take weeks to respond, horrible company. Complete gangsters. Owed over €500 and refusing to pay out buy were happy to take over €1000 in deposits avoid these scum
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Why do novibet only reply to people who are saying they are great on this page?? Surely they should be addressing people who aren't happy with them rather than thanking people they've asked to leave 5 star reviews?????? The fact that ignore critical reviews is very telling.
They put a loss limit onto my account without even bothering to telling me
Customer care is absolutely terrible. They either ignore you or just send a copy and paste reply. If you reply to that they'll ignore you. What kind of customer care is that ignoring people?? If you go onto live chat they're rude and don't help at all.
Money withdrawn. Won't use again
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Avoid!
I joined Novibet to receive a free welcome bet, they allow you to make deposits, however, when you go to withdraw it they make you verify your card payment method (even though I deposited and withdrawn to PayPal!).
The reason they give is for security reasons, however, surely depositing the money is more of a threat than giving it back?
I lost my Bank Card over christmas and was told I could provide a Bank Statement to show the proof of transactions however, I am receiving daily emails to send pictures of my card. Passing the initial KYC check isn't sufficient enough apparently.
It is very interesting how you can upload documents for the KYC check but are asked to email the Card details, almost like they want to delay it as much as possible.
For some people this could be a very draining process having the threat of not receiving their money looming, I hope the complaint I will be making will go towards them improving their processes.
UPDATE
I have now received my money after daily chasing through live chat and emails. Withdrawal was completed 10 minutes after account verified. Good to see they don’t keep your money as seen on other reviews but I won’t be using them again.
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I don't understand all the bad reviews, I've signed up with novibet friday (not going to lie, I was a bit skeptical), got the £20 bonus offer and made £215 with them, got the money in my bank account same day I withdrew the money.
Topped up and had few more winnings...
I love the interface and everything
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had a few props with my cash out but was all sorted within the week I showed an electronic reciept from an electric store with my address showing and also an e mail from my bank showing I banked there. if you guys get any probs go to resolve they will sort it for you within 48hrs less than 4 hrs if your lucky like me and they could be people out there that do take advantage of the free offers and there does seem to be some of that going on either way I would not be giving my birth certificate over e mails would they want a copy of my death certificate 2 one wonders get your cash back guys and good luck with that without these naughty cash out probs would say nice collection of games especially the new candyland sweets bonanza what a shame naughty tatics can be used on innocent players
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Author Guarantor:
Diane Davoine
Last updated: 25 March 2022
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