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Mr.play Casino review by real players

All reviews (1) Casino (1)
JS
Australia
1
  • Bonus
    1
NEW
Share

Mr. Play is the worst casino ever

First of all, the site doesn't look professional, I had to wait a long time to load the mobile / web browser game all the time lagging behind.
Second, it was 2-6 to play every stake that you want max win. Just enough incentives for GBP okey were also max 10-20 BGP that I never had before. Please avoid that this site seems to be putting more money on google than on the website and some of the games that are not available at all.
Often it looks like login button isn't working at all, loading games really late. And its says one of the best online casinos in Uk-not my opinion at all! Remove it, please. Ripped off

Mr.play Casino Payments

Method Min. Max. Deposit Time Fee
Visa €10 NZ$/CLP/S/£/€/ KR/C$/$/¥ - Instant Free of charge
Neteller €10 £/€/ KR/$ - Instant Free of charge
Skrill €10 £/€/AU$/KR /$/C$ - Instant Free of charge
EcoPayz €10 - Instant Free of charge
Entropay €10 £/$/CLP - Instant Free of charge
Trustly €10 - Instant Free of charge
BankTranfer €10 - Instant Free of charge
Paysafe €10 £/KR/C$ - Instant Free of charge
PayPal £10 - Instant Free of charge
Giropay €10 - Instant Free of charge
Instadebit
Instadebit 10 C$ - Instant Free of charge
Skrill1Tap
Skrill1Tap €10 £/€/AU$/KR /$/C$ - Instant Free of charge
Zimpler
Zimpler 10 €/KR - Instant Free of charge
RapidTransfer
RapidTransfer 10 €/KR - Instant Free of charge
Euteller
Euteller €10 - Instant Free of charge
Method Minimum Maximum Withdrawal Time Fee
Visa
Visa €20 NZ$/CLP/S/£/€/ KR/C$/$/¥ - 2-7 days Free of charge
Neteller
Neteller 20 £/€/ KR/$ - 2-5 days Free of charge
Skrill
Skrill €20 - 2-5 days Free of charge
EcoPayz
EcoPayz €20 - 2-5 days Free of charge
Entropay
Entropay 20 £/€/$/CLP - 2-5 days Free of charge
Trustly
Trustly €20 - 2-5 days Free of charge
BankTranfer
BankTranfer €20 - 2-7 days Free of charge
PayPal
PayPal £20 - 2-5 days Free of charge
Instadebit
Instadebit 20 £/€/ KR/$ - 2-5 days Free of charge
Skrill1Tap
Skrill1Tap €20 £/€/AU$/KR /$/C$ - 2-5 days Free of charge
RapidTransfer
RapidTransfer 20 €/KR - 2-7 days Free of charge
Show all ()

Positives

  • Casino accepts players from many countries
  • Good selection of game providers
  • Supports many payment methods
  • Live dealer games are available

Negatives

    • Live chat support is not available 24/7
    • Low monthly withdrawal limit in some countries

Mr.play Casino Expert review

Score by Eduardo Ramos
  • Reliability
  • Casino Games
  • Payment
  • Bonus
  • Support
3.8
3.8
Rating by Eduardo Ramos

Eduardo Ramos

United Kingdom
7 months ago

Founded in 2017, Mr.Play Casino is a one-stop-shop for all gambling fanatics. To date, it is the only casino to have been originated from Marketplat LTD and has managed to become quite a success. The gaming collection at Mr.Play Casino is wicked, and everything is accessible via desktop and gadgets like tablets and smartphones easily.

At this casino, there will never be a time when no exciting promotion or bonus offer is running. These could be in the form of loyalty points, casino bonuses, free spins, or simply cash from the slots. With a highly engrossing rewards program, players get hooked in no time.

Trustworthiness

In terms of reliability, it is safe to say that Mr. Play Casino is doing quite well. Licensed and regulated by both the UK Gambling Commission and the Malta Gaming Authority, the online casino site is run efficiently and smoothly under strict protocols and rules. This ensures the deliverance of quality services and fair play at the casino. To report any issues, these can be directly taken to the UKGC.

iTech Labs has been responsible for independently testing the fairness of games at Mr.Play Casino. No customer will ever be treated unjustly, and everyone has equal winning chances. Player data and all private information are encrypted using the latest SSL encryption server, which confirms that there is no possibility of information leaks and players can peacefully trust the site with their bank account details and so on.

Software and Range of Games

Even though the quantity of games is limited at Mr. Play Casino, yet there has been no compromise on the quality of the games. With bigshots like Microgaming, NetEnt, NYX, SG Interactive, IGT, Play’n Go, and Pragmatic Play as their gaming software providers, the site features over 400 incredible games to play with, majority of which are slots.

A few slot titles worth mentioning include Gonzo’s Quest, Vikings, Golden Goddess, Book of Dead, Starburst, etc. To keep the casino updated, new games are regularly incorporated into the casino’s gaming portfolio.

Slots machine

NetEnt and Microgaming provide the majority of the fabulous slot games at Mr. Play Casino. Games like Starburst, Aloha! Cluster Pays and Birds on a Wire which are highly innovative and cannot be missed at all. Mr. Play Casino has a lovely collection of the latest, modern games, as well as they keep adding fresh slots quite frequently. You can check them out by clicking on the ‘New’ thumbnail.

Progressive Slots

With a mighty jackpot of over £250.000, the progressive slot machine called Redeem the Dream (available on Aspire Network only) is one of the most upbeat finds at Mr. Play Casino. There are a lot of other fascinating progressive slots and jackpots too for players to play and win big with.

One more progressive slot worth highlighting is the Cosmic Fortune by NetEnt, which ranges from £50,000 to £400,000 as jackpot winning payouts. If you want to win big and fast, this is the perfect place to be.

Table games and live dealer games

The table game selection is extremely limited with only a few blackjack games and four online roulette games. This is one of the weakest points of Mr. Play Casino so far.

In terms of live casino games, this casino site is loaded. Evolution Gaming is behind this immense success, as always. The collection of live dealer games is amazing, each with premium-quality graphics and HD features. A few favorites include Lightning Roulette, Baccarat Squeeze, and VIP Blackjack Live.

Oher Games

Mr. Play Casino offers around 21 interesting scratch cards to choose from and play from. The prizes are crazy, and players can win thousands of bucks while placing great stakes. A few popular ones include Cash Farm, Sampo, and VIP Black.

Unfortunately for video poker fans, there is one standard variant known as Jacks or Better, which is quite popular everywhere. By searching for this game in the Casino Games section, you can easily locate the single live poker game.

The Welcome Bonus

Lucky for all players, Mr. Play Casino has a ton of bonus offers and promotions running daily. With these rewarding offers, players become hooked quite fast. To start with, the Welcome Bonus is very tempting.

To attract new players to the site, Mr. Play Casino offers a remarkably rewarding Welcome Bonus which is worth £200 in total and is spread out over three parts:

  • 100% deposit bonus up to £50 on your first deposit (minimum deposit limit is £10)
  • 50% deposit bonus up to £75 on your second deposit (minimum deposit limit of £20)
  • 50% deposit bonus up to £75 on your third deposit (minimum deposit limit of £20)

As fabulous as it sounds, it does not end here! Along with the welcome bonus, you win 100 free spins. However, these spins have limits and can be only used on certain titles such as VIP Black, Aloha! Cluster Pays, Starburst, Finn, and the Swirly Spin, which are a few of the best games on the site.

The free spins are given to new players over 5 days, with 20 spins per day and they come with a wagering requirement of 35x on all winnings which applies to the bonus money too. There is one disadvantage of this bonus – you can only win a total of £100 and cannot cash any money that you win above this.

Loyalty Rewards and Other Promotions

The loyalty program is a mix of both a VIP scheme and a loyalty scheme, where new players start from the bottom and level up by playing more and more on the site with real money. With newer levels, splendid new features and bonus perks are unlocked. Once you reach the highest ‘Prestige VIP Level,’ you are entitled to numerous free spins and rapid withdrawals. The best part is that all your points can be transformed into bonus cash at Mr. Play Casino.

Banking Methods

With so many reliable options to choose from, the banking section at Mr. Play Casino is well-developed. There is a diverse range of payment method options available, out of which, some are specific to certain countries. Most of these methods support various currencies, such as GBP, USD, CAD, EUR, etc. This makes it convenient for people from all around the globe.

Aspire Global International takes the responsibility of processing the deposits instantly, free of charge. The winnings can be bet on other games or can be cashed out, as per the player’s preference. The same banking method used to make the deposit will be used to withdraw the money too. Mr. Play Casino takes 2 business days to process the requests and keep them as pending, offering players a chance to cancel their requests if they want. After a third day, the payouts are completed.

The minimum deposit limit is £10 while the maximum deposit limit is £5,500 per month. The number of times you can make withdrawals is dependent on the method of payment selected.

Customer Service

Customer support offers their services in various languages, like English, Finnish, Swedish, German and Norwegian. There is a highly responsive Live Chat feature which runs from 6:00 to 23:00 GMT every day. It is one of the fastest and most convenient ways to reach them for any arising concerns.

For urgent matters when the live chat is off, you can call them at their phone number – 0207877622. If your matter does not require urgent assistance, you can leave them an email at [email protected] or fill out the contact us form on their website and you will be replied to soon.

We do believe that the customer support service is not as impressive as it should have been. The customer support team has many agents who are not able to handle all sorts of queries and some even lack knowledge on the basics of the casino site. The experience varies from person to person. The agents do, however, attend to customers in a highly friendly, responsive, and polite manner and try their level best to solve all queries, complaints, and concerns. This department at Mr. Play Casino could use a bit of improvement in all honesty.